Cases_EN

The court dismissed a lawsuit against the airline seeking compensation for a flight delay when the ticket was paid for with miles

Cases
In a legal dispute concerning a flight delay, the airline prevailed. The passenger who filed the lawsuit sought compensation for damages incurred due to the delay and a subsequent missed connection.

A crucial aspect of the case was that both tickets – the original one and the replacement ticket for the delayed flight – were paid for not with money, but with bonus miles accumulated through the "Alpha Travel" loyalty program offered by "Alpha-Bank".

The court ruled in favor of the air carrier, fully dismissing the passenger's claims. The court upheld the arguments presented by Yuri Morozov, representing Turkish Airlines, that bonus miles cannot be equated to cash, currency, or securities. The court recognized them as conditional units used exclusively within the loyalty program, having no monetary equivalent.

Thus, the court ruling establishes that claims for monetary compensation for damages are unfounded if the airline tickets were acquired using bonus points rather than real money.